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If you are not satisfied with your online purchase, please follow our guidelines for returns:

You can return or exchange any full price item - not purchased with a promotional discount - for a complete refund within fourteen (14) days of receiving the item, provided that the item is in its original condition with hang tags still attached.  Please email shoppe@anhcoy.com for authorization and to obtain a return form. All returns must be postmarked within 14 days of receipt. Returns sent after this time will not be honored.  All sale merchandise is final.  No returns or exchanges. 

The merchandise must be in its original condition with the original packaging. Any and all items that have been worn are not eligible for return or exchange. Shipping costs must be paid for by the customer for all return or exchange items unless the reason for the return/exchange is due to a product that is defective/damaged upon receipt.

All returns can be sent to:

ANHCOY Returns

4195 Chino Hills Parkway #117

Chino Hills, CA 91709

 

Returns must be sent via U.S. Postal Service, FedEx, or UPS. Be sure to package returns well. Items damaged from improper packaging will not be accepted. Once your package has been received, your refund will be processed within five (5) business days. A refund, minus shipping, will be credited back to your original method of payment.

ANHCOY is not responsible for lost or stolen return/exchange packages. Please use a mail carrier with package insurance and tracking.

INTERNATIONAL ORDERS

Orders placed outside the United States may accrue taxes and duties. The customer is responsible for these charges. ANHCOY will not cover the cost of the taxes and duties nor will the company be responsible for the cost if the customer refuses the package.

For further assistance please contact our customer care team:

customercare@anhcoy.com
Monday - Saturday
10:00AM - 6:00PM 

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